Hidden Secrets to Lower Commercial Mortgage Interest Rates in 2025 [Expert Guide]
Commercial mortgage interest rates currently sit between 5.5% and 15%. This range creates a substantial cost difference for property investors and business owners. The Federal Reserve's recent 50-basis-point cut points to positive changes, but today's market still makes it tough to lock in good rates.
Office property delinquency rates hit 9.37% in October 2024. Standard down payments typically range from 20% to 30%. These factors make finding the right financing strategy more vital than ever before. We found several proven methods to help you secure better commercial mortgage loan rates in this market.
This detailed guide unveils insider techniques and strategic approaches to guide you through commercial real estate interest rates in 2025. You'll learn everything from the perfect time to apply to ways of using market conditions to your advantage. These insights will help you secure the most competitive rates possible.
Understanding Current Commercial Mortgage Interest Rates in 2025
The Federal Reserve's recent policy changes have substantially affected commercial mortgage interest rates. Multiple rate cuts in late 2024 have brought the federal funds rate between 4.25% and 4.50%. This sets the stage for a changing lending environment in 2025.
Latest rate trends and forecasts
The Fed expects interest rates to reach 3.75-4% by the end of 2025. The 10-year Treasury yield is a vital measure for commercial mortgages and should stabilize around 4%. Borrowers can now plan better with this predictable environment for commercial real estate financing.
Factors affecting commercial mortgage rates
We determined commercial mortgage rates depend on these key factors:
Property type and location influence
The location of the property plays a crucial role in determining mortgage rates. Properties situated in high-demand or economically thriving areas often enjoy lower rates, thanks to their appeal and robust economic prospects. Conversely, properties in less desirable locations might face higher rates due to perceived risks.
Borrower's creditworthiness and financial stability
Loan-to-value ratio and term length
Overall market conditions and economic indicators
On top of that, capital availability has improved as private equity and mezzanine debt fill traditional lending gaps. The CMBS markets show renewed strength with tighter spreads and more refinancing options.
1. What is the impact of an area's economic condition on property rates?
Properties in economically prosperous areas often benefit from lower rates, as these thriving environments can enhance the attractiveness and value of the location.
2. How does demand in a location affect property rates?
Properties situated in areas with high demand typically enjoy more favorable rates, as the desirability of the location can drive competitive pricing.
Borrower's Creditworthiness and Financial Stability
Lenders assess the borrower's credit history, financial stability, and debt-to-income ratio to determine the risk associated with the loan. A strong credit score indicates reliability and reduces perceived risk, often leading to more competitive interest rates. Conversely, a lower credit score may result in higher rates to offset the lender's increased risk.
Loan-to-Value Ratio and Term Length
A lower loan-to-value (LTV) ratio generally results in better rates, as it indicates less risk for the lender. Additionally, the length of the loan term can influence rates, with longer terms sometimes attracting higher rates due to the extended risk exposure.
Overall Market Conditions and Economic Indicators
Broader market conditions and economic indicators, such as interest rate trends and economic forecasts, also play a significant role. Lenders adjust rates based on these factors to remain competitive and manage risk.
By understanding these elements, borrowers can better navigate the complexities of commercial mortgage rates and secure terms that best fit their financial situation.
1. What role does credit history play in the assessment?
Credit history plays a crucial role as it offers a record of the borrower's past borrowing and repayment activities, helping lenders predict future financial behavior.
2. How is the risk associated with a loan determined?
The risk tied to a loan is determined by examining the borrower's credit history and their financial stability, as these factors provide insight into their reliability in repaying the loan.
3. What factors are assessed to determine creditworthiness?
Lenders evaluate several elements, such as the borrower's past credit behavior, current financial health, and the ratio of their debts compared to income, to gauge their creditworthiness.
We determined commercial mortgage rates depend on these key factors:
Property type and location influence
Borrower's creditworthiness and financial stability
Loan-to-value ratio and term length
Overall market conditions and economic indicators
Understanding the Loan-to-Value (LTV) Ratio
The loan-to-value (LTV) ratio is a critical factor in determining commercial mortgage rates. It represents the percentage of the property’s value that you’re looking to finance with the loan. A higher LTV ratio indicates you're borrowing a larger portion of the property’s value, which presents a greater risk to the lender. As a result, loans with higher LTV ratios often come with higher interest rates due to this increased risk.
On top of that, capital availability has improved as private equity and mezzanine debt fill traditional lending gaps. The CMBS markets show renewed strength with tighter spreads and more refinancing options.
By understanding these components, borrowers can better navigate the landscape of commercial mortgage rates and make informed decisions.
1. How does the LTV ratio impact commercial mortgage rates?
Higher LTV ratios often lead to higher commercial mortgage rates because they pose a greater risk to lenders, who may charge more to compensate for this risk.
2. How does a high LTV ratio affect the perceived risk to lenders?
A high LTV ratio suggests that a borrower is financing a larger portion of the property's value, increasing the risk for lenders as they may recover less in case of default.
3. What is the loan-to-value (LTV) ratio?
The LTV ratio represents the proportion of a property's value that is financed through a loan. It is expressed as a percentage of the property's total value.
Regional rate variations and market conditions
Each region's commercial mortgage market brings its own challenges and opportunities. U.S. loans worth $600 billion will mature in 2024, followed by another $500 billion in 2025. This creates a massive refinancing wave that could affect rate negotiations.
The Asia Pacific region faces its own hurdles with $257 billion in outstanding senior debt maturing between 2024 and 2026. European markets show more stability with $165 billion due by 2026's end.
Economic indicators point to moderate growth ahead and inflation has dropped to 2.7%. Traditional lenders are returning to commercial real estate. This increased competition among lenders might lead to better rates for qualified borrowers.
Understanding Fixed and Variable Commercial Mortgage Rates
When considering a commercial mortgage, you'll often encounter the choice between fixed and variable rates, each with unique characteristics and implications.
Fixed Rates
A fixed rate remains constant throughout the duration of the loan. This means your interest payments won't change, providing predictability in your budgeting. If market interest rates rise, your rate—and therefore your costs—remain unaffected. This stability can be particularly appealing if you're planning for long-term financial commitments and prefer certainty in your monthly expenses.
Variable Rates
On the other hand, variable rates fluctuate based on market indices such as the Prime Rate or LIBOR. While this type of rate can offer lower initial costs, it carries the risk of future increases. As the market changes, so too can your interest rate and monthly payments. This option might be attractive if you expect rates to drop or if you have financial flexibility and a higher risk tolerance.
Choosing the Right Type
Selecting between fixed and variable rates depends largely on your financial goals and risk tolerance. If stability and predictability are priorities, a fixed rate may be the best choice. Conversely, if you're comfortable with uncertainty and potential fluctuations in your payments, a variable rate might align more closely with your strategy. Balancing these factors is key to making an informed decision.
How Do Lender’s Policies and Competition Affect Commercial Real Estate Rates?
Commercial real estate rates are not determined in isolation; they are influenced by the policies of individual lenders and the level of competition in the market.
Impact of Lender Policies
Every lender has its own set of policies and criteria that determine how they operate. These policies can include investment strategies, risk tolerance levels, and a focus on specific industries or property types. For example, a lender specializing in retail spaces might offer different rates compared to one focused on industrial properties. These tailored approaches directly affect the rates they extend to borrowers, shaping the overall landscape of commercial real estate financing.
Role of Competition
The competition among lenders plays a crucial role in shaping commercial real estate rates. When lenders actively compete for borrowers’ business, they are often inclined to offer more favorable rates and terms to stand out in the crowd. This competitive environment can be advantageous for borrowers, providing them the opportunity to seek and secure lower rates. A highly competitive market encourages lenders to be more flexible and innovative with their offerings, ultimately benefiting the borrower.
Strategic Timing to Secure Lower Commercial Real Estate Rates
The right timing can help you get better commercial mortgage rates. Market cycles and seasonal patterns give borrowers clear advantages. You can save money throughout your commercial loan by understanding these patterns.
Best months to apply for commercial mortgages
Most commercial loans close between September and November, making up 40% of annual loans. January and February are the best months to get better rates. Lenders offer rates about 20 basis points lower than the June-October period.
Summer gives you unique advantages for commercial mortgage applications. Property owners who haven't sold in spring are more open to negotiations. The summer months also offer:
- Less competition for available funds
- Faster processing times
- Better networking chances with lenders
- Better position to meet year-end goals
Taking advantage of market cycles
Supply and demand shape commercial real estate market cycles in predictable ways. About $1.20 trillion of commercial real estate debt in the United States will mature in the next two years. This makes it vital to understand these cycles when timing loan applications.
Property prices have dropped 11% since March 2022. This correction creates opportunities for smart borrowers, especially in resilient sectors like medical offices and premium locations.
Monitoring Fed rate decisions and economic indicators
The Federal Reserve's decisions affect commercial mortgage rates through their effect on the 10-year Treasury yield. The Fed's recent move toward a more accommodative stance points to better rates ahead.
Key economic indicators to watch include:
- Treasury yield movements that directly affect borrowing costs
- Inflation rates, now trending toward 2-3%
- Employment data and GDP growth
- Property sector performance metrics
Banks have changed about 17% of commercial real estate loans each quarter, up from 1.5% in late 2019. Between early 2022 and 2024, they processed around $2.50 billion in newly modified securitized loans.
Insider Secrets to Negotiating Better Commercial Loan Rates
Smart negotiation and relationship building help you get competitive commercial mortgage rates. Your success in rate negotiations depends on how well you understand what drives lenders and how markets work.
Leveraging multiple lender quotes
Research shows you can save up to 0.50 percentage points on interest rates by getting quotes from different financial institutions. Smart borrowers don't settle for the first offer. They compare traditional banks, credit unions, and online lenders to find the best terms.
Here's everything you need to think over when evaluating multiple offers:
- Interest rates and Annual Percentage Rate (APR)
- Total loan costs, including origination fees
- Repayment flexibility and terms
- Hidden fees and prepayment penalties
Building relationships with commercial mortgage brokers
Commercial mortgage brokers are a great way to get favorable rates. These professionals connect borrowers with specialized lending institutions that might not be available otherwise. Brokers can negotiate with multiple lenders at once, unlike direct lending approaches. They often secure rates 0.25% to 0.75% lower than what borrowers might get on their own.
Clear communication with brokers is a vital part of success. A 5-year old broker relationship brings several benefits:
- Access to exclusive lending opportunities
- Expert guidance throughout the application process
- Better negotiating power with lenders
- Optimized documentation requirements
Psychology of rate negotiations
The sort of thing I love about successful rate negotiations is how they create win-win scenarios for everyone involved. Your negotiating position becomes stronger when you understand what motivates traditional banks and alternative lenders.
Top negotiators use multiple strategies at once. To cite an instance, banks care deeply about client relationships. They often prioritize borrowers based on their deposit levels and use of other banking services. Debt funds and private capital lenders focus more on strong business plans and clear exit strategies.
Your emotional intelligence during negotiations helps spot opportunities for mutually beneficial solutions. Better terms often come from proposals that include specific property improvements or stronger tenant mixes. Lenders see these as factors that reduce their risk.
How to Compare Loan Offers Without Affecting Your Credit Score
When you're on the hunt for a loan, it’s wise to compare offers from multiple lenders to ensure you get the best terms. But you're probably wondering if doing so will affect your credit score. Here's how you can explore your options without causing any harm.
1. Understand Soft vs. Hard Credit Inquiries
Soft Inquiries: These checks do not impact your credit score. They usually occur when you check your own credit or when lenders look over your credit report as part of a pre-approval process.
Hard Inquiries: These can lower your score, but only when you apply for a loan or credit and the lender reviews your credit history as part of their decision-making process.
By knowing the difference, you can make informed choices about which types of inquiries you engage in.
2. Utilize Loan Marketplaces
Online loan marketplaces partner with multiple lenders. These platforms often allow you to submit a single application, which triggers only a soft credit inquiry and returns several loan offers for you to compare.
3. Pre-Qualification Tools
Many lenders offer pre-qualification tools on their websites. Using these tools typically involves a soft inquiry, letting you gauge your chances of approval and compare terms without dropping your credit score.
4. Reach Out to Credit Unions
Credit unions and community banks often offer pre-qualification with soft credit checks. Reaching out to these local options can provide competitive rates without impacting your credit profile.
5. Review Offer Details Thoroughly
Pay attention to key terms such as interest rates, repayment periods, and additional fees. Comparing these details ensures you select an offer that aligns with your financial needs without any negative consequences for merely exploring your options.
By strategically exploring these avenues, you can secure the best loan offer while keeping your credit score intact.
Property Positioning for Optimal Commercial Mortgage Rates
Strategic positioning of your commercial property before a mortgage application can lead to lower interest rates. A well-prepared property application boosts your chances of approval and helps you discover better financing terms.
Improving property financials before application
Strong financial documents are the foundations of favorable commercial mortgage rates. Properties with stable Net Operating Income (NOI) show lower risk to lenders. We examined the debt service coverage ratio (DSCR), which should easily cover loan payments.
Your financial preparation should focus on keeping accurate, current records including:
- Detailed rent rolls and operating statements
- Tax returns and personal financial statements
- Schedule of real estate owned (SREO)
- Clear documentation of property cash flows
Strategic tenant mix optimization
The right tenant mix greatly affects your property's value and loan terms. In fact, retail centers with more dining and entertainment tenants generate average sales 50% higher than properties focused only on traditional retail.
The best tenant mix needs careful planning and regular review. Properties with stable, long-term tenants usually secure better mortgage rates. Commercial properties with strong tenant retention rates and minimal vacancy show reduced risk profiles to lenders.
High occupancy rates are vital, but tenant quality matters more than quantity. Properties with credit-worthy tenants who sign longer leases receive more favorable loan terms. Clustering complementary businesses can boost overall property performance and strengthen your loan application.
Property improvements that lower interest rates
The right property improvements can directly influence commercial mortgage rates. Lenders see well-maintained properties as lower-risk investments. Properties with energy-efficient systems and environmentally responsible features often qualify for better rates because these improvements protect long-term value.
Key improvements that affect rates include:
- Addressing deferred maintenance issues
- Upgrading building systems and infrastructure
- Enhancing property curb appeal
- Implementing energy-efficient solutions
The timing of these improvements before loan application is vital. Properties with recent upgrades and strong maintenance records typically secure more competitive rates. In spite of that, you should focus on improvements that deliver measurable returns rather than cosmetic changes alone.
Regular property assessments and proactive maintenance schedules show responsible ownership to lenders. Neglected properties often face higher interest rates or loan rejection, whatever other qualifying factors exist.
Alternative Financing Structures to Lower Your Rate
Alternative financing structures create unique opportunities to secure lower commercial mortgage interest rates. These innovative approaches combine different loan types and programs that create the best financing solutions.
Hybrid loan structures
Hybrid financing facilities combine multiple asset class structures into unified transactions. These arrangements blend features of fixed-rate and adjustable-rate mortgages to give borrowers more flexibility and lower rates. Borrowers can take advantage of original fixed rates that are usually lower than standard fixed-rate mortgages.
- Commercial real estate CLOs are a specialized form of hybrid
- financing with reinvestment periods of one to three years. Collateral
- managers can actively manage the underlying portfolio to boost
- credit quality and performance over time.
Note that hybrid structures provide several great benefits:
- Access to broader funding pools
- Risk-sharing among multiple lenders
- Customizable repayment terms
- Better portfolio diversification options
SBA loan programs and rate advantages
The Small Business Administration has two main loan programs that can lower commercial mortgage interest rates by a lot.
The SBA 504 loan program gives long-term, fixed-rate financing up to $5.50 million. These loans offer attractive terms with competitive rates tied to 10-year U.S. Treasury issues for qualified borrowers. This connection to Treasury bonds means that small businesses can secure some of the best rates available in the market, providing a stable financial foundation.
How Do SBA 504 Loan Rates Benefit Small Businesses?
Predictable Costs: The rates for SBA 504 loans are set when the bond is sold, allowing businesses to lock in a low, long-term fixed rate. This protects businesses from future interest rate hikes, offering financial predictability and stability.
Current Market Rates: As an example, the 10-year Treasury rate stands at approximately 4.5% as of February 2025, giving you an idea of the favorable rates you might secure.
Loan Structure: The SBA 504 loan comprises two parts: a loan from a Certified Development Company (CDC) covering up to 40% of the total project cost with a fixed interest rate, and a loan from a bank or financial institution covering 50% or more, which can have variable or fixed rates depending on the agreement.
Considerations for Your Business
While these loans offer great terms, it's crucial to evaluate your overall financial situation and business objectives. Consulting with financial professionals will ensure you choose the best loan product for your needs. This strategic approach helps maximize the benefits of the SBA 504 loan program, aligning with your long-term business goals.
The SBA 7(a) loan program now offers up to $5 million in financing. Businesses looking to acquire, refinance, or improve real estate properties find this program valuable. The 7(a) program is flexible enough to include working capital and interest reserves that cover payments between lease-up periods.
The SBA 504 loan program gives long-term, fixed-rate financing up to $5.50 million. These loans offer attractive terms with competitive rates tied to 10-year U.S. Treasury issues for qualified borrowers.
The fixed-rate nature of these loans is a significant draw for business owners. Rates are set when the SBA sells the bond to fund the loan, allowing borrowers to secure a low, long-term rate. This can safeguard businesses against potential future interest rate hikes.
Why Treasury Bonds Matter
Connection to Treasury Bonds: The rates for SBA 504 loans are tied directly to U.S. Treasury bonds, which are known for offering some of the best rates in the market.
Locking in Rates: By tying the loan rates to these bonds, borrowers can lock in a competitive fixed rate, ensuring predictable loan costs over time.
This relationship provides a stable financial foundation for businesses, making the SBA 504 loan program a popular choice. As of February 2025, the 10-year Treasury rate stands around 4.5%, illustrating the potential for low rates that businesses can leverage for long-term growth.
1. What is the current rate example?
As of February 2025, the 10-year Treasury rate is approximately 4.5%, providing a benchmark for understanding the loan's fixed-rate potential.
2. What is the advantage of tying the loan rates to U.S. Treasury bonds?
Tying loan rates to U.S. Treasury bonds allows borrowers to lock in a low, long-term fixed rate, safeguarding their business against potential future increases in interest rates.
3. Why are SBA 504 loan rates considered competitive?
These loans are competitive because they are linked to U.S. Treasury bonds, which are known for offering some of the most favorable rates in the market.
4. How are SBA 504 loan rates determined?
The rates for SBA 504 loans are determined at the time the Small Business Administration sells bonds to fund the loan. This ensures that borrowers secure a rate reflective of current market conditions.
How Do Loan Terms and Amortization Periods Influence Commercial Real Estate Rates?
Understanding how loan terms and amortization periods affect commercial real estate rates can save you significant costs over the life of a loan. Here’s a breakdown to help you navigate this crucial aspect of financing your real estate investment.
Loan Term: Short vs. Long
Shorter Loan Term: Opting for a shorter loan term usually means you'll benefit from lower interest rates. However, this also translates to higher monthly payments. The upside is that you pay off the loan faster, potentially saving thousands in interest over time.
Longer Loan Term: In contrast, a longer loan term often comes with slightly higher interest rates. The advantage? It spreads out your repayments, resulting in lower monthly payments, which could help with cash flow management in your business.
Amortization Period: Impact on Total Interest
Understanding Amortization: The amortization period refers to how long it will take to completely pay off your loan, including interest. This time frame can sometimes differ from the loan term itself, especially in scenarios involving balloon payments.
Longer Amortization: Choosing a longer amortization period might reduce immediate financial strain due to smaller monthly contributions. However, keep in mind this could significantly increase your total interest paid, ballooning the overall cost of the loan.
Key Insights
Financial Strategy: Deciding between shorter or longer terms will largely depend on your financial strategy and cash flow needs. Businesses looking to minimize immediate expenditures may lean towards longer terms and amortization periods, while those geared toward reducing overall interest may choose shorter timeframes.
Interest Rate Variability: The differences in interest rates between short and long terms or amortization periods can reflect broader economic conditions and lending practices from institutions like banks and financial corporations, impacting the total cost of the loan over its lifetime.
Understanding these elements can empower you to make informed decisions for your commercial real estate investment, balancing immediate financial needs with long-term savings.
An SBA 504 loan is thoughtfully structured through two distinct loans to facilitate business growth. The first loan is provided by a Certified Development Company (CDC) and typically covers up to 40% of the project's total cost. This loan features a stable, fixed interest rate, offering predictability in terms of repayment.
The second loan comes from a bank or other financial institutions, accounting for at least 50% of the project cost. Unlike the CDC loan, this portion can have either a variable or a fixed interest rate, tailored to the specifics negotiated within the loan agreement.
To summarize, an SBA 504 loan combines a CDC loan with a fixed rate and a bank loan with flexible rate options, effectively dividing the financial responsibilities and offering businesses a customized funding solution.
Creative financing combinations
Alternative financing approaches go beyond traditional structures. C-PACE financing has become one of the cheapest forms of capital you can get, with fixed rates and 20-30 year amortization periods. The program can finance up to 40% of the stabilized property value and works well for filling financing gaps.
Seller financing offers another creative option where property owners become lenders and often provide better terms. Properties with high vacancy rates or those needing substantial improvements benefit from this approach.
Mezzanine financing bridges debt and equity financing to fill the gap between senior debt and equity for higher funding levels. Expansion projects and developments that need additional capital layers benefit from this structure.
The commercial mortgage world keeps changing as innovative structuring approaches incorporate SBA, bridge, equity, and construction loans. Borrowers can tap into multiple financing sources at once to secure better overall terms and conditions.
Determining the right loan product goes beyond simply eyeing attractive interest rates. Evaluating your entire financial landscape is crucial because it ensures you align the loan with your specific needs and future business goals.
Long-Term Viability: A low-interest rate may seem enticing, but if the loan terms don't match your long-term strategies, it could lead to financial strain down the line. A comprehensive assessment of your financial health helps avoid potentially overwhelming obligations.
Cost Over Time: Look at the total cost of the loan. Fees, penalties, and variable rates may add up to more than you initially planned for. A thorough analysis of your finances allows you to understand these costs and budget accordingly.
Tailored Solutions: Every business is unique. By assessing your financial situation, you can identify products tailored to your specific needs rather than opting for generic options that might not fully support your growth.
Mitigating Risk: Consulting with financial professionals or using tools from trusted third-party financial advisory services can provide insights that help mitigate risks. They guide you toward a decision that safeguards your business against unforeseen challenges.
Taking these steps ensures that your choice is not just about the present allure of low rates but is a decision that sustains and propels your business forward.
Conclusion
Commercial mortgage rates bring both challenges and opportunities for property investors in 2025. The right timing, smart negotiations, and proper property positioning make better rates substantially easier to get.
Smart borrowers know their market cycles. They see how January and February give them the best shot at negotiating rates. You retain control of better terms when you keep your property's finances strong and get the right mix of tenants.
SBA loans, C-PACE financing, and hybrid loan combinations work as flexible options beyond regular mortgages. These creative approaches paired with smart property upgrades and tenant improvements can save you big money throughout your loan.
Success with commercial real estate financing needs an integrated view. Your focus should go beyond interest rates to the complete financing package with its terms, fees, and flexibility. Market knowledge and solid preparation will help you land competitive commercial mortgage rates that line up with what you want to achieve.
FAQs
Q1. What are the current trends in commercial mortgage interest rates for 2025? Commercial mortgage interest rates currently range from 5.5% to 15%, with projections indicating rates could reach 3.75-4% by the end of 2025. The market is influenced by factors such as property type, borrower creditworthiness, and overall economic conditions.
Q2. How can timing affect securing lower commercial real estate rates? Strategic timing can significantly impact rate negotiations. January and February are often optimal months for securing better rates, with lenders typically offering rates about 20 basis points lower compared to the June-October period. Additionally, summer months can present unique advantages due to reduced competition and faster processing times.
Q3. What strategies can be used to negotiate better commercial loan rates? Obtaining quotes from multiple lenders can lead to interest rate savings of up to 0.50 percentage points. Building relationships with commercial mortgage brokers can also be beneficial, as they often secure rates 0.25% to 0.75% lower than what borrowers might obtain independently. Understanding lender motivations and creating win-win scenarios are key to successful negotiations.
Q4. How does property positioning affect commercial mortgage rates? Well-prepared properties with strong financials, optimized tenant mixes, and recent improvements typically secure more competitive rates. Lenders view properties with stable Net Operating Income (NOI) and credit-worthy tenants as lower-risk investments. Strategic enhancements, such as energy-efficient upgrades, can also positively influence loan terms.
Q5. What alternative financing structures can help lower commercial mortgage rates? Alternative financing options like hybrid loan structures, SBA loan programs, and creative financing combinations can offer lower rates and more flexible terms. For instance, the SBA 504 loan program provides long-term, fixed-rate financing with competitive rates pegged to 10-year U.S. Treasury issues. C-PACE financing and mezzanine financing are other creative options that can help secure more favorable overall terms.